Shipping & Returns

100% MONEY BACK refund or credit, on qualified merchandise. NOT RETURNABLE are: Lingerie, "adult only" merchandise, swimwear, underwear, liquids, DVD's and all intimate items and any merchandise that is not factory fresh. Allow up to 3 weeks for credit to appear in your account from the day we receive the return. To qualify for a 100% merchandise refund or credit, please comply with the following step: Merchandise must be "received" by sexycostumesandlingerie.com no later than 7 days after delivery date. The following rules must apply and will be strictly enforced. [A] No credit is given for any shipping and handling. [B] NO DAMAGE of ANY KIND WILL BE ACCEPTED - such as shopworn, sun-fading, finger prints, hanger marks, perfume, smoke or cosmetic smell, writing on hang tags, worn or washed items, etc. [C] All original tags, bags, wrappings, display boxes, shoe & boot boxes, hangers, etc. must be returned as new. [D] Merchandise that does not meet the above standards will not be credited or processed and the sender will have to pay shipping charges in advance to have the box returned. Uncalled for merchandise will be discarded after 30 days.